Ronnie Nurss.com

Baby Boomers & Gen Y: Email, Collaboration, Feedback, and Conflict

The following are a few of the questions asked at the panel I served on a few weeks back. My answers were relatively short due to a limit of about 30 seconds, or a few sentences, for each answer. By all means, these answers are my personal opinion and would love to invite [...]

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Step 3: Winning and Influencing the Argument!

Now that we have turned a potential conflict meltdown into a positive argument and discussion, its time to incorporate a few tricks to get your intended message across successfully. Now that you have the person comfortable with you and not in defensive mode, it is safe to start progressing towards recommending your opinions and suggestions, and [...]

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